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With Optima

It begins with a single idea: growth.
How do you integrate the power of advanced technologies to help improve your business?

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Our Solutions

Optima is a full-service IT company focused on providing technology solutions that help companies grow. We will assist you with a major undertaking, a small upgrade, improved protection, or merely more benefit from your IT support arrangements.

What our clients
think of us

We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer professional support.

Google Rating
4.9
Based on 208 reviews
Louisa Walters
Louisa Walters
10:10 10 Jun 21
Diagnosis of a Mac problem required and duly delivered.
Richard Seth-Smith
Richard Seth-Smith
06:17 10 Jun 21
Great service
Jeremy Shalson
Jeremy Shalson
19:04 09 Jun 21
Excellent Service by very helpful staff
Harold Leigh
Harold Leigh
15:36 09 Jun 21
Great customer experience
Anthony Cohen
Anthony Cohen
13:11 04 Jun 21
Great service. Sorted my computer problems. Kept me informed as to what was being done to it. Did not try to do anything I did not want. I would highly recommend Optima to my friends
Sylvia Pullen
Sylvia Pullen
07:17 02 Jun 21
Always very reliable
Warren
Warren
09:10 26 May 21
My experience of upgrading and fixing the wifi in our London apartment was excellent. They came promptly and were very efficient and thorough.
David Schreiber
David Schreiber
18:48 18 May 21
I couldn't be more satisfied with the Optima team. Three years ago they rebuilt my laptop and more than doubled its lifespan, but due to its age, faults are to be expected. I contacted Optima because my Wi-Fi suddenly stopped working. When the laptop was in their hands, they stayed in regular contact with me, informing me of the diagnosis and the possible options for the next step. The issue was resolved swiftly and was cost-effective. Highly recommended.
Drew Tapperman
Drew Tapperman
07:37 18 May 21
Excellent service
Raj Raiththa
Raj Raiththa
10:45 07 May 21
Excellent service, good price - ask for Khrish
Shivam Chotai
Shivam Chotai
16:17 05 May 21
Excellent
mary callaghan
mary callaghan
18:43 02 May 21
When I set up my business 11 years ago, I was recommended Optima Computers, and I can honestly say it was the best decision I made for the business. Nick & his team have been nothing short of excellent for the last 11 years, and I would not hesitate to recommend them to anyone else.
Andrew Atherton
Andrew Atherton
17:57 28 Apr 21
Optima supplied comms equipment and cabling. They provided helpful advice on the equipment needed and did the install to high standard.
Paul Houghton
Paul Houghton
14:27 26 Apr 21
Optima Computers are an excellent professional company who are always there with Computer support at any time.What a great company Nick Toper
Nick
Nick
08:41 25 Apr 21
Very professional and polite people, they made my website and hosting it and I am very happy with the service. Thank you
Henna Haroon
Henna Haroon
08:06 24 Apr 21
I have been an Optima customer for many years and have always received excellent customer service and support, initially as a business user and, in recent years, as a retired private individual struggling to cope with modern technology. Highly recommended.In April 2021 I needed to migrate my 9 year old desktop to a new model. Optima as usual were very helpful and made this daunting task very straightforward with their usual first class support. Highly recommended.
Alan Low
Alan Low
10:54 18 Apr 21
Kris was so patient and quickly dealt with all our issues. He was polite and professional and we shall use Optima again in the future and have recoomended the company to several people Tha k you for all your help and advice Jacky and Colin
Jacky Smith
Jacky Smith
09:12 17 Apr 21
Great guys. Local. They know their stuff. And are reasonable in their prices as well.
Harshit Jain
Harshit Jain
11:28 16 Apr 21
An excellent, professional and efficient service. My Dell computer was assessed remotely and repaired within 24 hours. I won't hesitate to use Optima again if I need to.
Ruth
Ruth
20:36 14 Apr 21
I needed someone to reconnect an internet cable to my garden office. Spoke with Optima who were responsive and get me informed as to when they could get things done and the progress of the job. Stuart, who came and did the work, was very pleasant and helpful, and above all, professional. Would certainly recommend them.
Michael Weiss
Michael Weiss
11:43 07 Apr 21
Excellent work from Optima Computers at our Home where we had wifi signal issues in the loft and some other areas of the house.Quote given was clear and fair, Installation work lasted only 4 hours and cabling done very neatly. Very pleased with the service quality and responsiveness. Thank you to Nick & his engineers.
Susie Zaffran
Susie Zaffran
21:09 05 Apr 21
Nick from Optima provided a clear and helpful reponse to an email issue I had. Optima is my choice of North West London IT and computer expertise.
Ian Morris
Ian Morris
10:13 01 Apr 21
Positive and efficient
Michael Woolfe
Michael Woolfe
15:10 30 Mar 21
Staff extremely helpful and very proficient in solving my problems. Would definitely recommend them.
Frederick Westphal
Frederick Westphal
17:22 26 Mar 21
I HAVE BEEN WITH OPTIMA A LONG TIME NOW AND THEY HAVE ALWAYS HELPED ME WITH COMPUTER PROBLEMS.
MALCOLM Gerroll
MALCOLM Gerroll
12:07 26 Mar 21
I have used Optima several times now to solve domestic IT issues. I have always found them to be very reliable, professional and good value for money. I would highly recommend them.
Roy Balint-Kurti
Roy Balint-Kurti
10:48 26 Mar 21
I have used this company for some years and have always found them very helpful and professional. They have always sorted any problem with my computer. They have recently helped me with buying a new computer and transferring details from the old. I'm very pleased with the result.
Betty Grant
Betty Grant
10:34 26 Mar 21
Excellent service, friendly and swift.
Prue Chamberlayne
Prue Chamberlayne
09:16 20 Mar 21
Excellent service and turnaround for my broken laptop, which now works like new. Thanks very much.
Ari Sarkar
Ari Sarkar
10:20 08 Mar 21
Very attentive service. Problem was diagnosed quickly and efficiently. Was back in action faster than anticipated. Would highly recommend.
Julian Teare
Julian Teare
17:51 17 Feb 21
Just a note to say a big thank you to you Nick and Optima computers.Your calmness and reassurance have been fantastic. The service that Optima afforded me with the collection and return and the speedy service is brilliant.Thank you
John Charlton
John Charlton
08:25 16 Feb 21
Thanks peter for checking my computer for viruses and malware and advice regarding software. I will definitely recommend this service.
charlotte stedman
charlotte stedman
18:53 15 Feb 21
I took my laptop in as it was running very very slowly - Optima suggested replacing the old HDD with a new SSD - this did the trick and my machine is now faster than it ever was. All this was done in roughly 24 hours
Neil Oates
Neil Oates
12:03 14 Feb 21
We have used Optima Computers since 2012 and can not fault them at all. Well before "Home working" became the norm in 2020 they set up Remote Access for our 3 separate offices in London, Leeds & Warwick.On the very few occasions we encouter any issues they are extremly fast in rectifying any problems. A 1st class service from a very professional company.
Richard Bradley
Richard Bradley
12:40 08 Feb 21
Hi Nick, just to let you know that I appreciated very much the support and guidance that Lewis gave me last week.His approach is very professional and supportive.
Anna Stapleton
Anna Stapleton
12:06 25 Jan 21
Pleasant, sufficient service with quick assistance to resolve my problem.Thank you very much.
ERCOFTAC CADO
ERCOFTAC CADO
10:33 14 Jan 21
Thank you Nick & the team. I am a happy customer : )
Pubudu .Hewage
Pubudu .Hewage
10:04 14 Jan 21
Had a very helpful call today with Nick, would definitely recommend their services!
Alexandra Tusder
Alexandra Tusder
15:46 07 Jan 21
Fantastic service.
James Conlon
James Conlon
07:31 07 Jan 21
Optima has been servicing all the IT needs for my business and home for at least the past 10 years and I have nothing but praise for their professionalism, technical knowledge, responsiveness and quality service. They have recently installed an updated system in my home to improve internet connectivity and it has literally changed the way we live. I cannot recommend them highly enough.
Ed
Ed
14:44 04 Jan 21
I found Optima's Field Engineer totally professional, and did a marvelous job of updating an eight year old computer with a new mid-range computer. Results speak for the themselves!
John Frank
John Frank
14:32 18 Dec 20
Optima computers provide an excellent customer experience, starting with a phonecall, identifying the issue and providing the final resolution. I would not hesitate for a second to go back to them. They are going to be my IT go to experts.
Bina Kantaria
Bina Kantaria
16:09 07 Dec 20
Brilliant service at all times especially from Emma and Peter. Never overcharged and no charge at all for some help. Could not better. WELLDONE
Lesley Handscomb
Lesley Handscomb
13:59 01 Dec 20
Efficient, professional and fastOptima Team was very efficient, as always and boosted our internet signal in very short period of time. As usual, we call them to help us with all our equipment, and we can highly recommend their services.
Probuild Developments UK Ltd
Probuild Developments UK Ltd
10:10 19 Nov 20
Jayde Hudson
Jayde Hudson
18:27 18 Nov 20
As always, Peter was very helpful and patient! My problem was resolved very quickly.
Pat Marvell
Pat Marvell
17:28 11 Nov 20
Highly recommend Optima Computers - they are very professional, efficient and a pleasure to deal with.
Joyce Kustow
Joyce Kustow
13:03 30 Oct 20
Really helpful. Prompt, efficient , knowledgeable and reliable. Went out of their way to help out with a problem not really within what we asked them to do, but a difficulty to us, and lent us a piece of equipment temporarily to assist with it
Bob Tindall
Bob Tindall
12:51 20 Oct 20
Thank you to Peter for helping out recently with an issue with our laptop. The response was very speedy and the service friendly, professional, calm and reassuring. We will come back to Optima in the future with any home IT issues. Many thanks.
Kristina McGready
Kristina McGready
11:30 14 Oct 20
Thanks to Peter at Optima Computers for sorting out technical problems with Zoom. All the staff are skilled and polite and reliable. Many thanks
Ruth Goodman
Ruth Goodman
17:32 13 Oct 20
Hi NickJust a note to let you know how lovely Nad and Stuart were to have in the house. They were professional, tidy, courteous, and detail oriented. They treated the house like their own, and took time to ensure we were happy with all wires and access points. They answered all of our questions patiently, and ensured we understood how everything worked. Great guys. Great service. Thank you!
Courtney Raspin
Courtney Raspin
13:10 26 Sep 20
I have used Optima for a number of years now to service and repair my home IT and even though there are now several repair firms nearer to where I live, I continue to use them because of the consistency and quality of service, and value they provide. I like the fact that turn round is quick and you are given a clear, user-focused explanation of the problems discovered and the options for resolution - including (as in this instance) the option not to proceed with what could have been an expensive repair to an ageing machine where replacement or alternative kit bought elsewhere provided the best outcome. It's great to know such a company is there for you when your tech lets you down.
Bob Stephenson
Bob Stephenson
17:38 16 Sep 20
Excellent service from Nick at Optima in assessing our needs and accessing the best laptop for us. Installation and remote follow up to help with our queries truly excellent. Thank you.
Peter Smith
Peter Smith
10:59 14 Sep 20
I would highly recommend Optima they always provide a friendly and professional service and are very efficient.
Indulgence
Indulgence
06:19 11 Sep 20
Tamara Jacobs
Tamara Jacobs
13:12 04 Sep 20
Great experience using this company - really sorted my internet out with no nonsense approach - highly recommend
Morris Greenberg
Morris Greenberg
17:28 28 Aug 20
roberto dinu
roberto dinu
11:55 26 Aug 20
Highly recommend. Have been using these guys for 20 years. Great team!
Arnold Berman
Arnold Berman
11:20 20 Aug 20
The guys at Optima recently performed a data transfer for me and dealt with a couple of follow up issues. They were very patient, helpful and professional. I was very impressed by their knowledge and level of service. I highly recommend them and will use them again in future if I need support
Lesley Chrysanthou
Lesley Chrysanthou
13:43 06 Aug 20
They are very thorough with their work, responsive and quick and completely trustworthy, a pleasure to deal with. The staff at Optima are experts in computer and laptop repairs and I would recommend them highly.
Graham Silas
Graham Silas
19:16 30 Jul 20
We have been with Optima Computers for many years. They maintain our home computers, are reliable and very personable. They can easily be contacted for help on the phone when we need it and take time to clearly explain options. Thank you to the team at Optima!
Kitty Nabarro
Kitty Nabarro
11:54 20 Jul 20
When your laptop is on its last legs and your whole life is about to disappear on a faulty hard drive, these are the go-to guys. I have never been more grateful to have someone take care of it, let me know step by step what is happening, and to try their best to remedy what could be disastrous. Thanks to Peter I left with a brand new fully operational lap top once again. I would say very reasonable costs too.
Carolyn Spinks
Carolyn Spinks
06:40 14 Jul 20
As usual work and service were spot on - thank you
David Harvie-Austin
David Harvie-Austin
17:43 22 Jun 20
Selma Shrank
Selma Shrank
08:19 16 Jun 20
Always been extremely helpful over the last 16 years I have been with them. Today was no exception - thank you
david harvieaustin
david harvieaustin
12:10 15 Jun 20
Had my MacBook Pro repaired and upgraded recently with the guys at Optima, very helpful, friendly and quick service. Knowledgable guys and very professional. Tony was who I dealt with, I was very happy with the communication and level of care/help. Really recommend Optima, thanks a lot Tony and the team.
Joe McArdle
Joe McArdle
11:26 11 Jun 20
All of the above. Really excellent! Thank you
Nomi Cohen
Nomi Cohen
12:51 30 May 20
Best place to work !! 😛
ANTONIS TSALIS
ANTONIS TSALIS
18:07 27 May 20
I highly recommend !!! Good work and very short time!!! Thank you !!
Marinela ungureanu
Marinela ungureanu
17:37 26 May 20
I have used Optima's excellent services for over 15 years and have had and continue to have very good technical support.
Wallace Curtis
Wallace Curtis
08:57 26 May 20
Recovered data from a broken hard drive. Another company wanted to charge over £500 for the same service that Optima did for less than £100. They were professional and got the job done. 5 stars.
Don Wong
Don Wong
17:24 25 May 20
Excellent response and professionalism but unfortunately unable to solve my problem 100%.
simon ardeman
simon ardeman
18:19 06 May 20
Service was professional, helpful and friendly. They really helped me out of a tight spot despite very difficult circumstances. Cannot fault them and will return for support in the future.
Linda Cooke
Linda Cooke
19:11 28 Apr 20
Professional service and very safe procedures in place for these Covid times. They saved the data in my external hard drive & transferred it over to a new, physically smaller but better drive. Prices are reasonable and I would use them again.
Michael C
Michael C
14:53 27 Apr 20
Very helpful, great company
lauren b
lauren b
09:59 19 Mar 20
Great services and less charge
Akira Watanabe
Akira Watanabe
15:25 14 Mar 20
Cracking service provided all round.
Tony Bover
Tony Bover
09:10 01 Mar 20
Perfect in any way.Many thanks.
Peter Brunner
Peter Brunner
13:47 14 Feb 20
Great service and very reliable. I've been using Optima now for a few years and they have always delivered great value and prompt service. I would definitely recommend them.
Nayen Shah
Nayen Shah
07:11 13 Feb 20
Very happy with the speedy response we always receive from Optima, which is vital to our small company and allows us to keep working. Optima provide valuable clear explanations & leave us feeling confident and reassured. Will definitely use them again.
Joan Sears
Joan Sears
09:56 10 Feb 20
Knowledgeable, efficient and quick - I received great service and am very happy with my new and up-dated lap top. Highly recommend them.
Patricia Lewin
Patricia Lewin
11:36 07 Feb 20
Excellent helpful friendly and speedy service from Peter and the reception staff. Very highly recommended
Richard de Friend
Richard de Friend
10:18 05 Feb 20
Amazingly quick and effecient service at a reasonable price. Will definitely use again.
Ivana Leptos
Ivana Leptos
09:27 05 Feb 20
excellent quick response with fully functioning computer within 30 minutes
Alan Nevies
Alan Nevies
17:25 03 Feb 20
Excellent customer service
Jon Menahem
Jon Menahem
10:34 24 Jan 20
Optima installed a new pc for me. All software and data transfer were seamless and stress free. All I have to do was turn on the pcStress free and well worth the extra cost
David Brull
David Brull
13:20 09 Jan 20
Peter serviced my home computer this week. He is always highly professional, thorough and kind, and also patient with the technophobe that i am!I would highly recommend Peter, and indeed Optima Computers, to everyone with a computer!All the very best,Philip
Philip Brodie
Philip Brodie
11:35 19 Dec 19
You should promote Yarden
Oliver Walker
Oliver Walker
11:27 05 Dec 19
Great customer service, with problems quickly resolved. Unusual for me to be happy with computer service, so this restored faith .
Owen Epstein
Owen Epstein
19:22 21 Nov 19
Laptop fixed and very quickly too, very professional and reasonable at that.
Pablo Martin
Pablo Martin
09:45 07 Nov 19
Good company to deal with, with helpful friendly staff. Repaired laptop in specified time. Very satisfied. Thank you.
Martha-Anne Montlake
Martha-Anne Montlake
07:20 29 Oct 19
Great service, comprehensive and extremely thorough big thanks to Nick and the team !!
Ashley Miskin
Ashley Miskin
22:27 28 Oct 19
friendly, efficient, quick, expert advice and help
Colin Lewis
Colin Lewis
06:16 23 Oct 19
Good service and local
Julia Bass
Julia Bass
19:54 08 Oct 19
Many thanks Optima Computers - especially to Tony - who came to my home and fixed my problem with our google home device .He was charming / and so helpful.Thank you
Lynne owen
Lynne owen
17:41 20 Sep 19
I have always used Optima Computers for my technical I.T. issues and have found them to be knowledgeable, efficient and well priced.I have also just used them recently for my web design (September 2019), and I am absolutely thrilled with the results.Konstantin was endlessly patient with my ongoing demands for tweaks and changes, and his suggested layout including colour scheme of my material, and ease and clarity of navigation through the site as it now stands was excellent. I would highly recommend this company for any of their I.T.services. Really superb customer service
Laura Rosenthal
Laura Rosenthal
16:42 16 Sep 19
These guys are great, friendly, knowledgeable and I feel like they have the customers interests, and pockets, at heart
Andrew P M Yiallouros Tutoring - The Good Greek
Andrew P M Yiallouros Tutoring - The Good Greek
18:46 10 Sep 19
Thanks Optima for supporting our business's migration to Office 365/Exchange. The migration was smooth and you addressed our issues quickly and professionally.
Shannon Banks
Shannon Banks
07:31 08 Sep 19
As always from Optima; polite, friendly and efficient service.
Margaret Crutchley
Margaret Crutchley
16:26 03 Sep 19

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Why Optima IT

Optima IT was founded in 2001 by the two current directors Neeraj Shah (Nick Shah) and Satyan Shah (Sat Shah). While the whole world was still in shock with the global dot com crash, Nick and Sat identified a niche gap in the small business IT support workspace in London.

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